Generation credits
Credits pay for generating figurines. Printing one is priced and paid for separately, only after an engineer has reviewed the file.
Pricing questions
What is a generation credit?
A credit is what you spend to generate a 3D model -- a figurine, keychain, lamp, or any Creative Lab object. How many credits a specific object costs is shown before you generate; it varies by object type and by stage (concept vs. build).
Can I use the same credits for figurines and Creative Lab?
Yes. Your credit balance is shared across every generation type -- top up once, then spend it on any figurine or Creative Lab object, in any mix.
Do bigger packs cost less per credit?
Yes -- every pack shows its price per credit, and the larger packs are meaningfully cheaper per credit than the smaller ones. Check the per-credit price shown on each pack before you buy.
Do credits expire?
It depends on the pack -- each pack's validity is shown before you buy. Some packs never expire; others are valid for a set number of days from purchase. Credits you've already bought keep the expiry they were sold with, even if that pack's terms change later.
What happens if my generation fails?
You're never charged for a failure on our end -- the credit is automatically refunded to your balance, no need to contact support. This only covers a genuine failure, not simply changing your mind after a concept is generated.